WISER’s MRO work order tracking solution helped GE Aviation increase productivity and improve their workflow management by an order of magnitude.
THE PROBLEM: WORKFLOW MANAGEMENT INEFFICIENCIES (SEARCHING FOR PARTS)
At GE Aviation’s maintenance, repair, and overhaul (MRO) facility ACSC, tracking parts and work order flow management was a huge issue and top priority to correct.
Each day, ACSC checked the status of 2,000+ work orders to set the work priorities for that day. This task would take approximately twelve people three hours each. They manually checked which work orders had made it to which station in the previous day.
What ACSC needed most was an accurate, efficient, and simple location system. They wanted to use this system to automate the prioritization process and track workorder locations in real time, all the time.
THE SOLUTION: THE WISER UWB ASSET TRACKING AND LOCATING SYSTEM
With the WISER system, the daily task that took twelve people three hours each was reduced to just 15-20 min per person. Previously, ACSC had relied on knowing the final operation that had been performed to estimate a part’s location. Then, they would manually search to find it. With WISER ATLAS, they now have a continuous and accurate overview of all their work orders locations.
GE ACSC evaluated several systems, and ultimately chose WISER. This was due to its accuracy, ease of set-up, highly competitive price point, and the comprehensive flexibility built into the tracking software itself.
Read the full use case on pages 10-11, MRO Management News
THE RESULTS: IMPROVED PRODUCTIVITY AND INCREASED CAPACITY ON THE PRODUCTION FLOOR
Once implemented, the company found that the solution achieved ROI in three months, improved productivity, and increased work capacity. All while increasing worker satisfaction.
“One of the biggest challenges in facilities like ours is keeping track of all the moving parts. Prior to installing the WISER System, productivity was lost due to searching for lost or misplaced parts and work orders. Since installing the WISER system productivity has increased by 12 times for production control and we’ve been able to increase our capacity by 15%, and reached ROI in three months.”
– Kyle Mosier, Site Digital Leader, GE Aviation ACSC
Frequently Asked Questions
At its ACSC maintenance, repair, and overhaul facility, GE checked the status of 2,000+ work orders every day to set priorities, a manual task that took about 12 people three hours each. Staff estimated a part’s location from its last logged operation, then searched by hand, so GE needed accurate, automatic, real-time location.
The daily prioritization task that once took 12 people roughly three hours each dropped to just 15 to 20 minutes per person. With WISER, the team gained a continuous, accurate overview of every work order’s location instead of manually searching the floor to find it.
GE Aviation’s ACSC facility reached return on investment in three months. Production control productivity increased twelvefold, work capacity rose by 15%, and worker satisfaction improved. Site Digital Leader Kyle Mosier noted that productivity had previously been lost searching for misplaced parts and work orders across the floor.
GE ACSC evaluated several systems before selecting WISER. The deciding factors were its location accuracy, ease of set-up, highly competitive price point, and the comprehensive flexibility built into the tracking software itself. Together these let the facility automate work-order prioritization instead of relying on manual daily status checks.
In a maintenance, repair, and overhaul facility, work orders move between stations as parts are serviced. Tracking them means knowing each order’s real-time location and stage rather than estimating from the last recorded operation. WISER provides this continuous visibility so teams can prioritize work without hunting for parts.
