F.A.Q.

Frequent Asked Questions

What makes WISER's tracking and location system different from other tracking systems?

For a more in-depth exploration and comprehensive comparisons between various asset tracking technologies, refer to WISER’s Comprehensive Guide to Asset Tracking.

Our micro-location system excels at locating and tracking almost any type of material asset, ranging from crates, pallets, bins, and shipping containers to forklifts, hand-trucks, individual tools, robots, manufactured parts, hard-hats, security badges, electronic devices, and more.

Setting up our mesh antenna nodes is a straightforward process. Once in place, simply attach a WISER Tracker Tag to the asset you wish to locate. For real-world examples of the system in action, check out WISER’s current Case Studies and Blog to witness the seamless tracking of diverse assets.

Effortlessly monitor a multitude of assets with WISER’s flexible tracking capabilities with either our ATLAS or Locator systems, tailored to accommodate your specific tracking needs. Our systems seamlessly operate across various shapes, sizes, and installations, whether indoors or outdoors. The versatility of programmable ping rates and wired options eliminates any theoretical constraints on the number of assets WISER can effectively track.

Customers primarily us the WISER system to streamline operations, save time, and cut costs related to misplaced assets or personnel. Our versatile solution is integral to diverse applications such as inventory management systems, process optimization (including work in progress tracking), logistics, supply chain management, and healthcare. Witness the real-world impact of WISER’s Locator through our latest Case Studies for illuminating examples and insights into its multifaceted functionalities. Elevate efficiency, reduce expenses, and enhance safety with WISER’s innovative Locator technology.

While wireless RF systems may encounter accuracy challenges in cluttered or interference-prone environments, WISER’s asset tracking Real-Time Location System (RTLS) is engineered to overcome these obstacles. Specifically designed to tackle the multi-path propagation challenges posed by heavy clutter, reflective metal, or wireless interference, WISER’s mesh solution excels in tracking tagged assets with submeter accuracy, with inch-level precision in most cases, ensuring reliable and precise asset tracking even in challenging environments.

All of WISER’s devices are small and lightweight. Antenna nodes are approximately 6″ x 2″ x 1″ and tracker tags are 1″ x 1.5″ in size. A system to cover 40,000 square feet can easily fit in a backpack, weighing only a few pounds.

Yes. WISER’s system requires a wireless mesh to be established for any tracking setting, but this mesh can be created outside as well as inside.

WISER’s system allows non-line-of-sight locating and tracking through most interior walls and partitions. Tracking range depends on what the walls are made of, their thickness, and other environmental factors. For best results, we typically arrange antennas to track on each side of concrete or metal interior walls.

WISER tracking arenas can be installed quickly with minimal infrastructure. WISER’s system tracks and locates without reliance on WiFi, Cellular, or other wireless networks. Tracking antennas can be powered via wall outlets, USB batteries, or Power over Ethernet (PoE). Large-scale installations typically use Ethernet to connect antennas. Additional infrastructure like WiFi is only necessary for customers who transmit tracking data to offsite locations, such as to an offsite manager’s computer.

The WISER mesh requires a minimum of 4 antennas, placed every 5,000 – 10,000 square feet depending on building construction and materials, clutter, and RF reflections. The size, shape, materials, and complexity of your site will determine this number. For example, tracking in a challenging, reflective environment typically requires antenna placement every 5,000 square feet for accuracy within one meter. Open environments like clear, outdoor settings can allow one-foot precision with antennas spread as far as every 40,000 square feet.

WISER tags designed for extended lifespans and convenient battery changes. Our tags are equipped with off-the-shelf coin cell batteries, known to last for years, ensuring prolonged functionality. The longevity of the batteries is influenced by the tag’s ping rates and movement frequency.

Yes. The WISER system does not interfere with passive RFID or barcodes and can be used in conjunction with these systems.

This could include actively tracking an object after it crosses a scanning portal, or temporarily associating passive identifiers with active ones. For example, many manufacturers scan barcoded products as they are put into bins, tubs, or buggies, or loaded onto pallets and lift trucks equipped with a WISER tag. WISER’s system associates each scanned item with its conveyor vehicle, device, or person. Each conveyor and its itemized contents are then located and tracked as they move throughout the facility.

UWB is a radio communications technology similar to WiFi and Bluetooth in many ways. UWB’s unique characteristics enable precise timing and location, making it an ideal technology for RTLS and similar location-based solutions.

We are headquartered in Raleigh, North Carolina.

WISER’s solutions are FCC, CE and IC (Industry Canada) certified.

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